Choon Heong, Head of Agile & Ops Excellence, is responsible for driving the transformation in the work approach across DBS. The Agile way of working enables all teams within the bank to experiment, iterate and continuously improve and differentiate its products and services.
Choon Heong has been at DBS since 2009, and prior to that at UOB. In her early career, she was a software developer beginning with programming, then moved onto project management.
She holds a Graduate Diploma from NUS, ISS in Systems Analysis as well as a Bachelor of Science (Honours).